1. What are the directions from the airport to the hotel?

From the Lihue Airport proceed on to Ahukini Road then turn left on Kuhio Highway 56. Follow 56 which connects with Highway 50 Kaumualii. Stay on Kaumualii (approximately 20 minutes), merge left on to Maluhia (green sign says Poipu and Koloa town). Merge right on to Koloa Road then turn left on Poipu Road. Turn right on to Kapili and left on Hoonani: 2440 Hoonani.
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2. Does the hotel provide transfers to or from the airport?

Transfers can be pre-arranged through our taxi desk or Kauai Limo; guests can also catch taxis curbside at the Lihue Airport upon arrival. Approximate cost for taxi is $35.00 (shuttle service not available from the airport).
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3. What is the charge for parking?

Valet $8.00 per day, self parking is complimentary.
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4. How far is the hotel from the airport?

Drive time approximately 20-30 minutes depending on traffic.
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5. Does the Sheraton Kauai have a car rental desk at the hotel?

Yes, Dollar Rent A Car has a car rental desk located in the Garden Lobby of the hotel.
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6. What activities provide transportation?

All of our helicopter tours, Will Squyres, Ohana, South Seas, and Safari as well as our ground Tour company, Polynesian Adventure Tours. Kauai Movie Tours and Outfitters Kayak Tours will also pick up at the hotel lobby.
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7. Do you have room service?

Yes, between 6:30 am and 10:00 pm.
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8. Do you have a swimable beach? And is it safe for children?

We do have a very nice beach in front of the hotel which is swimable; however, in our summer months, conditions can be a little rough for small children. Poipu Beach Park is just a short walk away which has an enclosed kiddy pool.
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9. Do you provide babysitting services at the Sheraton Kauai?

The hotel itself does not but by signing a letter of release we can send you a list of well-known, qualified babysitters as well as prices.
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10. Do you have a golf course at the hotel?

No, Kiahuna would be the closest course and it is a five minute car ride.
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11. Do you have discounted rates for golf courses on Kauai?

Yes, for Sheraton Kauai guests booking through the Sheraton Kauai Concierge desk are entitled to discounted rates. Please call the concierge desk and we will fax you a list.
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12. Do you have a slide at your pool?

Yes, on our ocean side pool.
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13. Do you offer dives at your hotel?

Yes, lessons are available at the ocean side pool; guests may also get certified, or arrange to take a boat dive. Call our Beach Activities department for information.
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14. How is the weather on your side of the island compared to Sheraton Princeville?

The Sheraton Kauai lies on the Southern coast of Kauai; Poipu is considered the sunny side of the island and the weather here is generally beautiful. Princeville is located on the North Shore of the island and details on their weather statistics can be obtained from their site.
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15. Do you offer wedding services?

Yes, our sales department can arrange your wedding here at our beautiful hotel; just let us know what you have in mind.
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16. Am I able to send gifts to friends or relatives staying at your hotel?

Yes, we have a variety of gifts available; please contact our Concierge department by calling (808) 742-1661 extension 55.
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17. Do you have internet access?

Yes, we have a library in our lobby with three computer terminals with internet access.
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18. What activites does your hotel provide for children?

We have a Keiki Center for children ages 5 through 12. There are charges for either half day or full day enrollments. For more details on our Keiki Aloha Program, please click here.
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19. Do you have a luau on property?

Yes, we are pleased to introduce our Surf to Sunset Luau.  Click here for more information.  
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20. Are you wheelchair accessible?

Yes, for special ADA rooms please contact our reservations department.
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21. Do you have a business center?

No
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22. Are you within walking distance to shopping and dining?

Yes, Poipu Shopping Village is an easy 10 minute walk. There is a Big Save grocery store located in Koloa which is about a five minute drive.
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23. Do you have bike rentals at your hotel?

No, however, bicycle rentals are located five minutes from the hotel.
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24. Could you tell me the most popular restaurants in the area?

Our own dining room the Shells of course, but also Plantation Garden, Roy's, and the Beach House are all very popular. Our guest services staff will assist you with any reservation needs.
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25. How long does it take to drive around the island?

You are unable to drive completely around the island because of our Napali Coast - three thousand foot rigid cliffs that separate our north shore from our west shore. From the hotel to the end of the road north you should allow two hours. From the hotel going west you should allow one hour and a half.
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26. Are you able to see the sunset from your beach area?

Yes, we have one of the most remarkable sunset beaches in the Hawaiian islands.
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27. What is the average size of your rooms?

There are five room types at the Sheraton Kauai Resort, with different room sizes. These range from 410 square feet for the Garden and Partial Ocean View Rooms, up to 510-530 square feet for the Lagoon & Deluxe Ocean with suites averaging between 1300 and 1600 square feet.
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28. Does the hotel have an Automated Teller Machine (ATM)?

An ATM machine is located in our main ocean lobby next to the upper concierge desk, behind our guest news library. Non First Hawaiian Bank customers are assessed a $1.25 transaction fee which is subject to change without notice.
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